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Introduction: API Reference
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1min

Update Call Group



This API is used to update your existing call group
POST
Params
Header Parameters
authcode
required
String
This is the unique Auth key
group_id
required
Integer
This is the unique ID of the group
member_id
optional
Integer
ID of the member to be added ( Array of all selected member ids if need to add in bulk i.e 343344,556677,54332)
group_name
optional
String
Name of the group to be updated
strategy_check
optional
Integer
Call strategy of the group ( 1 for ROUND ROBIN RINGING , 2 For SEQUENTIAL RINGING , 3 For RANDOM RINGING , 4 FOR Least Occupied Ringing , 5 FOR Parallel Ringing , 6 FOR Least Idle Ringing )
sticky_member
optional
Integer
To activate or deactivate the sticky member option ( 0 for OFF, 1 for Advance , 2 For Normal )
multi_sticky
optional
Integer
To activate or deactivate the sticky member option ( 0 For off , 1 For ON )
day
optional
Integer
This is to update the active days in particular callgroup ( array ('1'=>'Mon', '2'=>'Tue', '3'=>'Wed', '4'=>'Thu', '5'=>'Fri', '6'=>'Sat', '7'=>'Sun')
holiday_prompt_file_name
optional
String
Name of the holiday prompt file
holiday_prompt_type
optional
String
Type of the prompt for holiday(Audio or Voice Mail)
business_hours
optional
Integer
( 0 for 24*7 active hours, 1 for custom hours)
starttime
optional
String
working hours set start time (In AM-PM format i.e 12:02 AM)
endtime
optional
String
working hours set end time (In AM-PM format I.E 12:02 PM)
business_hours_prompt_file_name
optional
String
Name of the non-working hours prompt file
business_hours_prompt_type
optional
String
Type of the prompt for non-working hours (Audio or Voice Mail)




Updated 03 Mar 2023
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Create Call Group
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Update Call Group