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Introduction: API Reference
Authentication
SIGN IN
Team Members
Add Member
Update Member
Delete Member
Get Members List
Call Group
Call Group List
Update Call Group
Create Call Group
Delete Call Group
Get Group details by id
Get Group Time Schedule
Call Logs- Incoming/Outgoing
Call Report API
Click2Call API ( Normal )
Click2Call API (with CallGroup)
Reverse C2C API ( B Party=Member Number)
Reverse C2C API ( B Party=Deskphone with CallGroup)
Live Call API
Call Routing API
Bulk Voice Brodcast
Bulk Voice Broadcast
Bulk Voice Broadcast Report
Voice OTP API's
Contact API's
Get Contact List
Add contact
Edit contact
Delete contact
Number Blacklist API's
Block Number
Unblock Number
Account Sender id's
Add Sender id
Get Sender id
Delete Sender id's
Account Level API's
Activity Trail History
Profile & Balance
IVR Number List
Email Report API
Member Analysis
Notification Settings
Notification List
Update Notification
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1min

Introduction: API Reference

Welcome to the CallerDesk API reference

It is built especially for businesses to help them intelligently manage callers and for automating self-service options. It can be useful for gathering actionable customer information and meeting customer expectations in a timely manner, thus eliminating wait times and increasing chances of giving continuous business.

What can you expect from using us?

  1. Build a solid cloud call telephony solution that your team can use to handle calls easily, onboard new members faster, become remote-friendly, and provide better workflows overall;
  2. Build a virtual contact center to enable a call support system for your customers;
  3. Integrate it with other SaaS solutions you might already use for business management.
  4. The platform is relatively intuitive and easy to use, but we still find some use cases are not obvious, so let's dive into our documentation.



Updated 03 Mar 2023
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