Introduction: API Reference
Welcome to the CallerDesk API reference
It is built especially for businesses to help them intelligently manage callers and for automating self-service options. It can be useful for gathering actionable customer information and meeting customer expectations in a timely manner, thus eliminating wait times and increasing chances of giving continuous business.
What can you expect from using us?
- Build a solid cloud call telephony solution that your team can use to handle calls easily, onboard new members faster, become remote-friendly, and provide better workflows overall;
- Build a virtual contact center to enable a call support system for your customers;
- Integrate it with other SaaS solutions you might already use for business management.
- The platform is relatively intuitive and easy to use, but we still find some use cases are not obvious, so let's dive into our documentation.