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Introduction: API Reference
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Reverse C2C API ( B Party=Member Number)
Reverse C2C API ( B Party=Deskphone with CallGroup)
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2min

Reverse C2C API ( B Party=Member Number)

With this API, first call will be delivered to customer number and second call to assigned Member Number. Do remember that, Party B i.e Member number should be added in the panel in active position.

GET
Params
Query Parameters
calling_party_a
required
Integer
The number who is going to receive the call first ( for example-9999xxxxx )
deskphone
required
Integer
Did or Deskphone assigned in account ( for example-120xxxx or 928xxxxxx)
authcode
required
String
This is the unique Auth key
call_from_did
required
Integer
Always mention as "1" ( Mandatory )
calling_party_b
required
Integer
The number who is going to receive the call once first party pick the call i.e second party (for example-9266xxxxx)
Form Parameters
campid
optional
Integer
Unique campaign id ( for example 9995 )
callerid
optional
Integer
DID Number landed on member/customer number ( for example-0120xxxx)

Important Informations:

1.)Click to call flow : One call (Leg A ) will be initiated to customer, once he will pick the call then automatically 2nd call will be generated to connect with the Member Number ( Leg B).

2.) Coin Deduction in click-to-call case: Leg B coin charges will be starts only once Leg B number will pick the call.

3.) Party B mobile number should be added in the panel.

Updated 03 Mar 2023
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Reverse Click2Call API where B party is Member number