Member Analysis
Member Break Status
1min
It will show the current member working status specially in related to current working hours, productivity and for duration of multiple breaks
Use this api to get the member analysis report
POST
Request
Header Parameters
authcode
required
String
This is the unique Auth key
Form Parameters
status
optional
Integer
Denotes the status of agent as active or inactive.
access
optional
Integer
Access given to the agent 1 for admin and 2 for regular.
working_status
optional
String
Shows the working status of the agent
extension
optional
String
This is the extension number of the agent
description
optional
String
Information about that member
slug_password
optional
String
The password of the agent
short_break
optional
String
The time period of short break
long_break
optional
String
The time period of long break
wrap_time
optional
String
The time period of wrapup time
tc_aux
optional
String
The time period of traning break
member_id
optional
String
Unique member ID of the agent
member_num
optional
String
The number of the member
account_id
optional
String
The account ID of the agent
member_email
optional
String
The email of the agent
member_name
optional
String
Name of the member
Updated 30 Dec 2023
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