Member is the employee who is using the platform for incoming or outgoing calls.

Please click on below links to know more.

Discover various actions for platform users involving call-making and call-receiving in this comprehensive document. Access useful links to perform tasks like adding, updating, deleting, and retrieving a list of members. Enhance your platform experience a

CallerDesk <> Postman

Team Members

Add Member

API Integration

Use CallerDesk v2 API's  to configure with your in-house app or with any other 3rd party webapp or mobile applications

Current_Version_API Documentation 

Introduction: API Reference

Authentication

What Is Webhook Event

Setup Live Webhook

Test & Validate Webhook

Sample Payload

Edit Webhook

Delete Webhook

Webhooks Integration

Setup Postman

Test API via Postman

Update Member

Delete Member

Get Members List

Create Call Group

Update Call Group

Delete Call Group

Call Group List

Get Group details by id

Get Group Time Schedule

Call Group

Call Report API

Live Call API

Call Routing API

Call Logs- Incoming/Outgoing

Click2Call API ( Normal )

C2C API ( Via member_id )

Click2Call API (with CallGroup)

Reverse C2C API ( B Party=Member Number)

Reverse C2C API ( B Party=Deskphone with CallGroup)

Mobile based single C2C API

Click-to-Call API's

Add contact

Update contact

Delete contact

Get Contact List

DO wise Contact list

Contact notes API

Contact API's

Voice call based OTP

Normal Voice call survey

Normal survey with repeat

Bulk Voice Survey

Bulk Voice Broadcast

Bulk Voice Broadcast Report

Outgoing Voice Brodcast API's

Upload Voice prompt

Get Voice prompt list

Voice Prompt API's

Block Number

Unblock Number

Number Blacklist API's

Add Sender id

Get Sender id

Delete Sender id's

Account Sender id's

Dashboard Summary

Activity Trail History

Profile & Balance

IVR Number List

Account Level API's

Member Analysis Report

Member Break Status

Member Break control

Member Analysis

Notification List

Update Notification

Notification Settings