1min
Call Routing API
This API helps you to know all multiple routing of a particular call. It wll be used after disconnection of the call.
POST
Params
Header Parameters
authcode
required
String
This is the uique Auth key
sid_id
required
Integer
Call Unique Id ( for example-1586420216.7173x)
Form Parameters
sid_id
optional
Integer
Call Unique Id ( for example-1586420216.7173x)
member_num
optional
Integer
Team Member Number ( fro example-0859xxxxxx)
account_id
optional
Integer
IVR Account unique admin account id
did_no
optional
Integer
Configured DID unique id. ( for example 22259 )
startdatetime
optional
Integer
Call Start Time (for example-2020-04-09 13:46:56)
total_duration
optional
Integer
Duration of Call (for example-200)
callresult
optional
String
Call status (for example- ANSWER,NOANSWER, BUSY)
hangupcause
optional
Integer
Call disconnection reason code from telco ( for example- 16, 19 etc )
channel
optional
String
Type of IVR Account ( for example: IVR, WEBOBD )
caller_num
optional
Integer
Caller number ( for example - 09999xxx )
