1min
Live Call API
This api will be used to get all live running call data report.
GET
Params
Header Parameters
authcode
required
String
This is the unique auth key
Form Parameters
total_live_calls
optional
Integer
Total live calls at the moment
msisdn
optional
Integer
End Customer number .
entrydate
optional
Integer
The date and time of live calls
member_num
optional
Integer
number of the agent
callstatus
optional
String
Status of the call if it was picked or not
lastupdatedate
optional
Integer
The date and time of last update
account_id
optional
Integer
The ID of the account
did_no
optional
Integer
The system number or DID
sid_id
optional
Integer
Call Unique Id ( for example-1586420216.7173x)
user_action
optional
String
How particular running call connected with B party i.e via "group" or via directly with "user" in flow.
channel
optional
String
Type of IVR Account ( for example: IVR, WEBOBD )
deskphone
optional
Integer
Assigned IVR Number
member_name
optional
String
Name of the member
recordingpath
optional
String
This is the link of recordings
group_name
optional
String
Name of the group
