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Introduction: API Reference
Authentication
Team Members
Add Member
Update Member
Delete Member
Get Members List
Call Group
Call Group List
Update Call Group
Create Call Group
Delete Call Group
Get Group details by id
Get Group Time Schedule
Call Logs- Incoming/Outgoing
Call Report API
Click2Call API ( Normal )
Click2Call API (with CallGroup)
Reverse C2C API ( B Party=Member Number)
Reverse C2C API ( B Party=Deskphone with CallGroup)
Live Call API
Call Routing API
Bulk Voice Brodcast
Bulk Voice Broadcast
Bulk Voice Broadcast Report
Voice OTP API's
Contact API's
Contact notes API
Get Contact List
Add contact
Edit contact
Delete contact
Number Blacklist API's
Block Number
Unblock Number
Account Sender id's
Add Sender id
Get Sender id
Delete Sender id's
Account Level API's
Activity Trail History
Profile & Balance
IVR Number List
Member Analysis
Notification Settings
Notification List
Update Notification
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Call Logs- Incoming/Outgoing

Live Call API

1min



This api will be used to get all live running call data report.
GET
Params
Header Parameters
authcode
required
String
This is the unique auth key
Form Parameters
total_live_calls
optional
Integer
Total live calls at the moment
msisdn
optional
Integer
End Customer number .
entrydate
optional
Integer
The date and time of live calls
member_num
optional
Integer
number of the agent
callstatus
optional
String
Status of the call if it was picked or not
lastupdatedate
optional
Integer
The date and time of last update
account_id
optional
Integer
The ID of the account
did_no
optional
Integer
The system number or DID
sid_id
optional
Integer
Call Unique Id ( for example-1586420216.7173x)
user_action
optional
String
How particular running call connected with B party i.e via "group" or via directly with "user" in flow.
channel
optional
String
Type of IVR Account ( for example: IVR, WEBOBD )
deskphone
optional
Integer
Assigned IVR Number
member_name
optional
String
Name of the member
recordingpath
optional
String
This is the link of recordings
group_name
optional
String
Name of the group




Updated 03 Mar 2023
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Live Call API