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Introduction: API Reference
Authentication
SIGN IN
Team Members
Add Member
Update Member
Delete Member
Get Members List
Call Group
Call Group List
Update Call Group
Create Call Group
Delete Call Group
Get Group details by id
Get Group Time Schedule
Call Logs- Incoming/Outgoing
Call Report API
Click2Call API ( Normal )
Click2Call API (with CallGroup)
Reverse C2C API ( B Party=Member Number)
Reverse C2C API ( B Party=Deskphone with CallGroup)
Live Call API
Call Routing API
Bulk Voice Brodcast
Bulk Voice Broadcast
Bulk Voice Broadcast Report
Voice OTP API's
Contact API's
Get Contact List
Add contact
Edit contact
Delete contact
Number Blacklist API's
Block Number
Unblock Number
Account Sender id's
Add Sender id
Get Sender id
Delete Sender id's
Account Level API's
Activity Trail History
Profile & Balance
IVR Number List
Email Report API
Member Analysis
Notification Settings
Notification List
Update Notification
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1min

Member Analysis



Use this api to get the member analysis report
POST
Params
Header Parameters
authcode
required
String
This is the unique Auth key
Form Parameters
status
optional
Integer
Denotes the status of agent as active or inactive.
access
optional
Integer
Access given to the agent 1 for admin and 2 for regular.
working_status
optional
String
Shows the working status of the agent
extension
optional
String
This is the extension number of the agent
description
optional
String
Information about that member
slug_password
optional
String
The password of the agent
short_break
optional
String
The time period of short break
long_break
optional
String
The time period of long break
wrap_time
optional
String
The time period of wrapup time
tc_aux
optional
String
The time period of traning break
member_id
optional
String
Unique member ID of the agent
member_num
optional
String
The number of the member
account_id
optional
String
The account ID of the agent
member_email
optional
String
The email of the agent
member_name
optional
String
Name of the member






Updated 03 Mar 2023
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Member Analysis