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Introduction: API Reference
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Click2Call API ( Normal )
Click2Call API (with CallGroup)
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Reverse C2C API ( B Party=Deskphone with CallGroup)
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2min

Click2Call API ( Normal )

Usually this api will be used to integrate in 3rd party webapp & mobile app as company have both agent and customer number. Example: app calling for cab service, e-commerce, food delivery app or parent/teacher app.

This API is used to integrate calling option on the mobile app or CRM panel of the client.
GET
Params
Query Parameters
calling_party_a
required
Integer
The number who is going to receive the call first ( for example-9999xxxxx )
calling_party_b
required
Integer
The number who is going to receive the call once first party pick the call i.e second party (for example-9266xxxxx)
deskphone
required
Integer
Did or Deskphone assigned in account ( for example-0120xxxx)
authcode
required
String
This is the unique Auth key
call_from_did
required
Integer
Always mention as "1" ( Mandatory )
Form Parameters
campid
optional
Integer
Unique campaign id ( for example 9995 )
callerid
optional
Integer
DID Number landed on member/customer number ( for example-0120xxxx)

Important Information:
  1. Click to call flow : One call (Leg A ) will be initiated by agent, once he will pick the call then automatically 2nd call will be generated to connect with the End user ( Leg B).
  2. Coin Deduction in click-to-call case: Leg B coin charges will be starts only once Leg B number will pick the call.
  3. To know more about incoming call report various status, Please click here 



Updated 03 Mar 2023
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Click2Call API (with CallGroup)
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Outgoing Click2Call API