Call Logs- Incoming/Outgoing
Click2Call API ( Normal )
Usually this api will be used to integrate in 3rd party webapp & mobile app as company have both agent and customer number. Example: app calling for cab service, e-commerce, food delivery app or parent/teacher app.
This API is used to integrate calling option on the mobile app or CRM panel of the client.
The number who is going to receive the call first ( for example-9999xxxxx )
The number who is going to receive the call once first party pick the call i.e second party (for example-9266xxxxx)
Did or Deskphone assigned in account ( for example-0120xxxx)
This is the unique Auth key
Always mention as "1" ( Mandatory )
Unique campaign id ( for example 9995 )
DID Number landed on member/customer number ( for example-0120xxxx)
- Click to call flow : One call (Leg A ) will be initiated by agent, once he will pick the call then automatically 2nd call will be generated to connect with the End user ( Leg B).
- : Leg B coin charges will be starts only once Leg B number will pick the call.
- click here