C2C API ( Via member_id )
This Click to call API will use the member id instead of agent number.
Usually this api will be used to integrate in 3rd party webapp & mobile app as company have both agent and customer number. Example: app calling for cab service, e-commerce, food delivery app or parent/teacher app.
- Click to call flow : One call (Leg A ) will be initiated by agent, once he will pick the call then automatically 2nd call will be generated to connect with the End user ( Leg B).
- Coin Deduction in click-to-call case: Leg B coin charges will be starts only once Leg B number will pick the call.
- To know more about incoming call report various status, Please click here