With this API, you can create and invite any of your desired team members on the platform. You can also give and control desired admin or normal access and active or inactive status, too.
Member is the employee who is using the platform for incoming or outgoing calls.
- Active member/ Inactive member
Active Members: Those members who are available to work and take the calls are considered as active members. Inactive Members: Members who are either left the company or are not available on certain days because of leaves are the part of inactive members.
2. Access types
Regular Member: Regular members can view, check and access their own activities as well as own groups. Apart from their own data they can’t edit anything. Admin Member: Admin, as the name suggests, is the main head on the platform. Admin has all the necessary rights in regards to viewing, checking, accessing or editing any data.
3. Make sure, member mobile number should be unique i.e not be added prior in your account to avoid any error.