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Introduction: API Reference
Authentication
Webhooks Integration
What Is Webhook Event
Setup Live Webhook
Test & Validate Webhook
Sample Payload
Edit Webhook
Delete Webhook
Test API via Postman
Setup Postman
CallerDesk <> Postman
Team Members
Add Member
Update Member
Delete Member
Get Members List
Call Group
Call Group List
Update Call Group
Create Call Group
Delete Call Group
Get Group details by id
Get Group Time Schedule
Call Report API
Call Report API
Live Call API
Call Routing API
Click-to-Call API's
Click2Call API ( Normal )
Click2Call API (with CallGroup)
Reverse C2C API ( B Party=Member Number)
Reverse C2C API ( B Party=Deskphone with CallGroup)
Contact API's
Contact notes API
Get Contact List
Add contact
Edit contact
Delete contact
Bulk Voice Brodcast
Bulk Voice Broadcast
Bulk Voice Broadcast Report
Voice OTP API's
Number Blacklist API's
Block Number
Unblock Number
Account Sender id's
Add Sender id
Get Sender id
Delete Sender id's
Account Level API's
Activity Trail History
Profile & Balance
IVR Number List
Member Analysis
Notification Settings
Notification List
Update Notification
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Team Members

Add Member

2min

With this API, you can create and invite any of your desired team members on the platform. You can also give and control desired admin or normal access and active or inactive status, too.

This API is used to add your team member on your platform.
POST
Params
Header Parameters
member_name
required
String
Team Member Name
member_num
required
Integer
Team Member Number ( for example-0859xxxxxx)
access
required
Integer
Access to be given to the member. 1 or admin and 2 for regular
active
required
Integer
The member has to be made active or not. 1 for active and 0 for inactive
Form Parameters
member_id
optional
Integer
Team member unique id. ( for example 22259 )
member_name
optional
String
Team Member Name
member_email
optional
String
Team Member Email id ( fro example-agent1@xxx.com)
member_num
optional
Integer
Team Member Number ( fro example-0859xxxxxx)




Important Information:

Member is the employee who is using the platform for incoming or outgoing calls.

  1. Active member/ Inactive member

Active Members: Those members who are available to work and take the calls are considered as active members. Inactive Members: Members who are either left the company or are not available on certain days because of leaves are the part of inactive members.

2. Access types

Regular Member: Regular members can view, check and access their own activities as well as own groups. Apart from their own data they can’t edit anything. Admin Member: Admin, as the name suggests, is the main head on the platform. Admin has all the necessary rights in regards to viewing, checking, accessing or editing any data.

3. Make sure, member mobile number should be unique i.e not be added prior in your account to avoid any error.





Updated 24 Apr 2023
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